Privacy Policy
AI Coaching Inc. (referred to as “Gala,” “Gala.coach,” “our,” “we,” or “us” in this policy) attaches great importance to the security and confidentiality of your personal data. This privacy policy informs you about the processing of your personal data when you use our mobile application and e-commerce website.
1. When does this privacy policy apply?
We collect and use your personal data when you use or engage with:
- Our AI fitness and nutrition coach Gala
- Our website, and whenever you choose to contact us via email, phone, or social media
2. Who are we?
AI Coaching Inc. is a Delaware company with its registered office at 2920, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801, and company number 61-2142923. In certain circumstances, third parties may also be responsible for the processing of your personal data. In that case, we recommend that you consult the privacy policies of these third parties.
3. Which personal data do we process and why?
We will only process your personal data for a specific purpose and to the extent permitted by law. Depending on the interaction you have with our website and services, here is a breakdown of what personal data we process and why:
3.1. AI fitness and nutrition coach
When you use our AI fitness and nutrition coach, we process the following personal data:
- Basic identity information such as first and last name (if included in your profile) and phone number
- Information that helps us provide personalized fitness and nutrition coaching, such as your birthday, sex, fitness goal, current height, current weight
- Time zone information to send reminders at appropriate times
- Any other data you provide by interacting with our app, including message history, food logs, workout logs, and activity logs
We collect and use this personal data to:
- Create your account and provide personalized advice, suggestions, workout, and meal plans
- Log your meals and workouts, track daily calorie intake, and give personalized workout recommendations
3.2. Website and communications
When you use our website, social media, or communicate with us via any digital channel, we process the following personal data:
- Basic identity information such as full name and email address
- Content of your communication and technical details (with whom you correspond, date and time, etc.)
- Technical information associated with your device, such as IP address, browser type, geographical location, and operating system
- Information about your browsing behavior, such as visit duration, links clicked, pages visited
We collect and use this personal data to:
- Facilitate communication between you and us
- Improve website and social media content and user experience
- Detect and prevent malware, illegal content, and misuse
4. Sharing of Personal Data
We do not share your personal data with anyone except the suppliers who help us provide our services and process your data. Anyone with access to your personal data is bound by strict legal or contractual obligations to keep your data safe and confidential.
We do not sell any of your personal data to third parties. This includes any information that could personally identify you, such as your name, email address, phone number, payment details, or data shared with our AI fitness and nutrition coach.
For transfers of European citizens’ personal data outside the European Economic Area (EEA), we take sufficient safeguards to protect your data during the transfer (e.g., by entering into agreements based on standard data protection clauses approved by the European Commission).
5. Data Retention
Your personal data will only be processed for as long as necessary to achieve the purposes described above or until you withdraw your consent, if applicable. We retain data collected through our website, social media, and other channels for as long as necessary to communicate with you and maintain a historical archive of communications.
As a general rule, we will de-identify your personal data when it is no longer needed for the purposes described or when the retention period has expired, unless a legal or regulatory obligation prevents us from doing so.
6. User Rights
You have rights regarding your personal data: access, rectification, erasure, data portability, objection to processing, and withdrawal of consent. To exercise these rights, submit a written request to [email protected]. If dissatisfied, you have the right to contact the competent data protection authority.
7. Children’s Data
We do not intentionally collect personal information from children under 13. If we discover that we have collected such information without parental consent, we will delete it immediately.
8. Location Data
We may collect and use precise location data, including background location data, to provide location-based services and enhance app functionality. You can disable location data collection through your device settings.
9. Access to Device Features
Our app may request access to certain device features, such as the camera, microphone, and contacts, to improve user experience. Such access will be explicitly requested and only used for specified purposes.
10. Data Deletion Policy
If you wish to delete your account or personal data, follow the instructions in our app or contact us at [email protected]. We will process your request within a reasonable timeframe.
11. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our app and website, with the update date reflected at the top.
12. Contact
If you have any questions or concerns about our Privacy Policy, contact us at [email protected].
Last updated: July 4, 2024.